Customer Service

Your Local Agent Is

Gray Insurance Agency
3800 Meeting St
Indian Trail, NC 28079704-839-1333 office
Hours of Operation

Monday – Friday
9:00 A.M. to 5:00 P.M.

Changes to your policy must be called in and confirmed with a live agent. Sending a change request via email is not binding until an agent calls you back to confirm the change.

If your local agent’s office is closed or you cannot get in touch with them during regular business hours, please visit your auto company site or call them directly for immediate customer service including payments.

Find your company below and click on the link to take you direct to their customer service site.

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INDIVIDUAL AUTO/HOME TELEPHONE MAILING ADDRESS
 1-888-252-4626 Auto Owners Insurance
6101 Anacapri Blvd.
Lansing, MI 48917
themembers  1-800-974-1222 AAA (TMIC) Insurance
PO Box 29620
Charlotte, NC 28229
travelers  1-800-842-5075 Travelers Personal Lines
PO Box 660317
Dallas, TX 75266
nationalgeneral  1-800-847-2886 National General Insurance
PO Box 1018
Winston Salem, NC 27102
progressive 1-800-776-4737 The Progressive Corporation
6300 Wilson Mills Rd.
Mayfield Village, OH 44143
thehartford 1-800-624-5578: Home
1-877-896-9320: Auto
The Hartford Personal Lines
PO Box 14215
Lexington, KY 40512
foremost 1-800-532-4221: Home
1-888-888-0080: Auto
Foremost Insurance Group
PO Box 0915
Carol Stream, IL 60132
universal 1-800-288-8050 Universal Insurance Company
770 Highland Oaks Dr.
Winston Salem, NC 27103
universalproperty 1-800-288-8050 Universal Risk Advisors
1110 W. Commercial Blvd., Suite 300
Fort Lauderdale, FL 33309

COMMERCIAL LINES TELEPHONE MAILING ADDRESS
 1-888-252-4626 Auto Owners Insurance
6101 Anacapri Blvd.
Lansing, MI 48917
travelers 1-800-252-2268 Travelers CL Remittance Center
PO Box 660317
Dallas, TX 75266
progressive 1-800-444-4487 The Progressive Corporation
6300 Wilson Mills Rd.
Mayfield Village, OH 44143
nationalgeneral 1-800-847-7488 National General Insurance
PO Box 1018
Winston Salem, NC 27102
philadelphia 1-800-438-7459 Philadelphia Insurance Companies
PO Box 70251
Philadelphia, PA 19176
tapco 1-800-334-5579 Burlington NC Headquarters
PO Box 286
Burlington, NC 27215