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Q?
I received a bill in the mail and my payment is higher than my agent told me it would be. How could this happen?
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A.
Call your agent to handle this situation. Likely it is due to a simple issue such as a credit being removed from your policy for not sending in proof of insurance from your prior insurance company. Sometimes it might be a technical error. Whatever the situation, it can be corrected.
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Q?
What is my grace period?
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A.
Each company is different so if you are unsure it is always best to contact your insurance agent or call your company direct. If your payment is late you will always receive a warning notice with the last day to make your payment before a lapse will occur.
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Q?
I received a notice of cancellation, what should I do?
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A.
Contact your insurance agent immediately to find out your options regarding a reinstatement of your policy.
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Q?
How do I find out about state insurance laws?
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A.
North Carolina has valuable resources located at http://www.ncdoi.com
